Payment of orders:
- The minimum order amount is 300 UAH;
- Online Pay via WayForPay - 100% prepayment;
- Payment to the bank account: payment details will be provided after selecting the delivery method;
- Payment on delivery, a mandatory prepayment of 100 UAH to the bank account, which will be provided by the manager after placing the order (cash on delivery according to the tariffs of Nova Poshta - prepayment of 100 UAH).
Order fulfillment time.
Orders are shipped within 1-3 business days. Then the carrier company is responsible for the delivery time of 2-3 days, depending on the remoteness of the addressee.
Delivery:
- Delivery across Ukraine is carried out using the Nova Poshta delivery service.
- The cost of delivery is calculated according to the tariffs of the delivery service.
- When calculating the cost of delivery, the weight and volume of the parcel are taken into account.
- For the recipient of the shipment, it is enough to have the number of the express waybill, the original passport of a citizen of Ukraine/foreigner's passport, or a phone with the number indicated in the EN.
Pay attention! The period of storage of the parcel at the post office is 5 working days (at the end of the period, the parcel is returned without warning).
International delivery is carried out only with a full subscription using the Ukrposhta service.
Importantly! When making an international shipment, check the correctness of the specified phone number and contact information. After placing the order, our manager will contact you. Shipping is paid by the buyer.
Exchange and return
If necessary, you can exchange or return the goods purchased in our online store no later than 14 calendar days from the moment of receipt (in accordance with the Law of Ukraine "On the Protection of Consumer Rights" dated 12.05.1991 No. 1023-XII), provided , that the product was not used, preservation of its product appearance, completeness, integrity of the packaging and the presence of a receipt from our store.
Return or exchange the product within the period established by the Law of Ukraine "On the Protection of Consumer Rights". For this, it is enough to contact the manager by calling the number indicated in the contacts. You will receive a comprehensive answer on how you can return the product.